Completing the Resolution Intelligence Accredited Coach Programme was a very enriching learning experience. The programme was expertly organised by Fiona and delivered by Luke, William and James, with great opportunities for shared learning in breakout sessions. The programme helped me to deepen my skills as a mediator and facilitator in approaching conflict resolution as an opportunity for meaningful change and navigating difference and disagreement through a broad conflict resolution bandwidth.

Sile O’Donnell FCIPD, HR and OD Consultant, www.sileodonnell.ie

I found the ReSolve course extremely worthwhile and it gave me a fresh perspective on how people understand and respond to conflict. What stood out for me was seeing how the reports can open up meaningful conversations and help people reflect on their own approach to conflict. Coming from a mediation and restorative practice background, I can see real value in ReSolve as a tool that can complement and strengthen the work we already do. The course has definitely left me interested in developing my understanding and use of the approach further.

Mickey Anderson, STARS Co-ordinator, Community Restorative Justice Ireland

This programme gave language and structure to the coaching work I’d long done by instinct, providing a precise, non-judgemental way of naming how people move into conflict. What I’ve valued most is learning to read orientation before style and using ReSolve to help the client arrive there themselves.  I leave with a more rigorous, repeatable way of doing work I already loved, at a scale my instinct alone could never reach. Thank you, Luke, William, and James, for building something this good.  

This programme has already changed how my clients experience their own conflict patterns, not as vague personality feedback, but as something precise enough to act on immediately. One executive left a session with a concrete commitment to step back from running every meeting himself; another identified, unprompted, a structural shift to build deliberate consultation into how she runs initiatives. In both cases, the insight came from them, not from me telling them. My role was simply to hold a structure precise enough that they could find the insight themselves using ReSolve.

Paula Milligan, Founder & Managing Director, Lallo